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COVID-19 SHIPPING FAQ's
In light of the current pandemic we have a higher-than-usual amount of orders coming in for this time of the year. We are also taking precautions in-house to keep ourselves and the community safe.
We're doing our best to shorten order fulfillment times and very much appreciate your support and patience as we adjust on the farm.
Many of you have been reaching out with great questions regarding orders and for your convenience we've complied answers here:
Can I come pick up my seeds at the farm or do you deliver to Kingston?
Due to the state of emergency and for everyone's safety, we are not delivering to Kingston at this time. The farm is also closed to the public which includes any on-farm pick-up options.
That being said, we do have seeds at Tara Natural Foods in downtown Kingston, Riley's in the Westend of Kingston and at Willow's Agriservice in Harrowsmith if that is more convenient for you.
How long will it take for me to receive my seeds?
Once we receive your order online, we are able to process it between 4-5 days. We ship your orders with Canada Post who are currently running weeks behind schedule. Please allow 2-3 weeks longer than usual for your order to arrive. Below is a link to our shipping pages with listed shipping rates.
Can I track my order?
We ship your orders as oversized letters, which do not come with a tracking number, much like a parcel would - this saves you on shipping costs. Because of Canada Post's increase in demand as well as their shortened hours and less staff, please allow an additional 2-3 weeks for your package to arrive.
Can I email or phone-in my seed order?
Due to a high volume of orders, we can unfortunately only accept orders placed online through our online store at this time.
What can I plant directly into the garden without starting inside?
Crops that can be seeded directly into the garden include: peas, beans, carrots, radish, lettuce, greens, kale, cucumber, summer squash, ground cherries, beets, chard, 'Sweet Gold' melon, cosmos, calendulas. Be sure to follow directions on the back of the variety packets to know when is best to seed them.
What can I plant late and still get a harvest from?
Crops you can seed late and still enjoy a harvest from include: peas, beans, lettuce, greens, carrots, radish, kale, summer squash, ground cherries, beets, chard, cucumbers.
